The Influence of Flexible Working Hours, Work-Life Balance, and Compensation on Gen Z
DOI:
https://doi.org/10.54518/rh.5.5.2025.773Keywords:
Compensations, Employee Motivation, Employee Satisfaction, Flexible Working Hour, Generation Z, Work-Life BalanceAbstract
Amid rapidly evolving workplace dynamics, job satisfaction and motivation have become pivotal in shaping employee productivity and loyalty, forming the foundation of this study’s investigation. This study aims to analyze the influence of flexible working hours, work-life balance, and compensations on employee satisfaction, with employee motivation serving as a mediating variable specifically among Generation Z employees in the manufacturing and service sectors in Bandung. A quantitative approach was applied using descriptive and verification methods. Data were collected through questionnaires distributed to 200 purposively selected respondents. The results indicate that the implementation of the three independent variables remains suboptimal, with average scores falling below the “good” category. Notably, flexible working hours and compensations showed a direct negative impact on both motivation and job satisfaction. Conversely, work-life balance had a strong positive effect on both variables. An interesting finding emerged when employee motivation was tested as a mediating variable: in some cases, motivation weakened the positive impact on satisfaction, suggesting a possible misalignment between the type of motivation provided and Generation Z’s internal expectations. This study highlights the urgent need for HR strategies that are responsive and aligned with Gen Z values and preferences to sustainably enhance employee satisfaction.
Downloads
References
Abid, S., & Barech, D. K. (2017). The impact of flexible working hours on the employees’ performance. International Journal of Economics, Commerce and Management, 5(7), 450–466.
Adriano, J., & Callaghan, C. W. (2020). Work-life balance, job satisfaction and retention: Turnover intentions of professionals in part-time study. South African Journal of Economic and Management Sciences, 23(1), 1–12.
Akerele, O. O. (2023). The link between motivation and organizational performance: An exploration of factors influencing employee motivation and its impact on organizational success. EuroMid Journal of Business and Tech-Innovation, 3(1), 26–36.
Alfatihah, I., Nugroho, A. S., Haessel, E., & Maharani, A. (2021). The influence of work-life balance with work motivation as mediating factor on job satisfaction A prediction toward transition to new normal situation. The Management Journal of Binaniaga, 6(1), 79-95.
Clarke, S., & Holdsworth, L. (2017). Flexibility in the Workplace: Implications of flexible work arrangements for individuals, teams and organisations. In The International Journal of Human Resource Management, 27(22), 23-35.
Fajriyanti, Y., Handayani Rahmah, A., & Ulfa Eka Hadiyanti, S. (2023). Analisis motivasi kerja generasi z yang dipengaruhi oleh lingkungan kerja dan komitmen kerja. Journal of Trends Economics and Accounting Research, 4(1), 23-43.
Gerdenitsch, C., Kubicek, B., & Korunka, C. (2015). Control in flexible working arrangements. Journal of Personnel Psychology, 2(4), 54-62.
Gudep, V. K. (2019). An empirical study of the relationships between the flexible work systems (FWS), Organizational commitment (OC), work life balance (WLB) and job satisfaction (JS) for the teaching staff in the United Arab Emirates (UAE). International Journal of Management, 10(5), 67-78.
Huda, J. A., Akbar, M. A., & Lina, R. (2024). Financial and non-financial compensation on employee productivity. Advances: Jurnal Ekonomi & Bisnis, 2(5), 281–293.
Hussein, O., Njati, I., & Rukangu, S. (2016). Influence of work life balance on employee job satisfaction: A case of Northern Rangelands trust in Isiolo County, Kenya. Ijecm.Co. Uk, 6(11), 96-109.
Itu, Y. F., & Hidayat, A. (2025). Kompensasi dan work life balance sebagai faktor penentu kepuasan kerja generasi z: studi kasus pada CV. Nika Group. YUME: Journal of Management, 8(2), 1569–1583.
Jalagat, R. (2016). Job performance, job satisfaction, and motivation: A critical review of their relationship. International Journal of Advances in Management and Economics, 5(6), 36-42.
Khalid, A., & Rathore, K. (2018). Mediating effect of work-life balance on work motivation of post-graduate trainee doctors in public sector hospitals. Pakistan Economic and Social Review, 56(1), 93-119.
Koubova, V., & Buchko, A. A. (2013). Life‐work balance: Emotional intelligence as a crucial component of achieving both personal life and work performance. Management Research Review, 36(7), 700–719.
Laksana, M. A., Nurmasari, S. S., Kurniawan, H., & Raharja, E. (2024). Employee satisfaction and performance influence on green work behavior in green hrm: Literature review. Research Horizon, 4(3), 149–156.
Lee, M. S., & Shin, S. (2025). Factors affecting the turnover intention of newly graduated Generation Z nurses in Korea: multilevel analysis. Human Resources for Health, 23(1), 36-47.
Nisa, E. C., & Yulia, N. K. Y. A. K. (2024). Pengaruh kompensasi dan self-efficacy serta work life balance terhadap job satisfaction. Implementasi Manajemen & Kewirausahaan, 4(1), 1–17.
Pelealu, D. R. (2025). An exploration of work-life balance in generation Z who have just entered the workforce. International Journal of Enterprise Modelling, 19(2), 131-138.
Pranata, J. A., Hendrawan, S., Riyanto, M. R. P., & Gunadi, W. (2022). The effect of work-life balance and work motivation towards intention to work from home in the future with job satisfaction as a mediator. Revista de Cercetare si Interventie Sociala, 78(1), 7.-16.
Rachmadini, F., & Riyanto, S. (2020). The impact of work-life balance onemployee engagement in generation z. IOSR Journal of Humanities and Social Science, 25(5), 62-66.
Rahardjo, M. (2017). The effects of compensation on work motivation: Evidence from universities in Jakarta. Journal of Economic & Management Perspectives, 11(1), 1651-1662.
Rahayu, S., & Dahlia, D. (2023). Pengaruh disiplin kerja, motivasi kerja dan komitmen organisasi terhadap kepuasan kerja dan kinerja pegawai. Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 6(1), 370–386.
Risman, R. (2023). Motivasi dan kinerja karyawan: Sebuah tinjauan literatur. Economics and Digital Business Review, 4(2), 464–484.
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162-180.
Safira, F. N., & Ratnasari, S. D. (2025). Generation z and the dynamics of turnover: insights from a qualitative study. Journal of Economics and Business, 3(8), 80-89.
Sari, S. J., Rimbano, D., Tiarasari, A., Vidiantara, C., & Ramadhan, F. D. (2024). Pengaruh lingkungan kerja, work from home, dan gaya kepemimpinan terhadap kepuasan kerja karyawan (studi literatur). Management and Accounting Research Journal, 4(3), 44–69.
Setiyani, A., Djumarno, D., Riyanto, S., & Nawangsari, L. (2019). The effect of work environment on flexible working hours, employee engagement and employee motivation. International review of management and marketing, 9(3), 112-116.
Sima, A. G., Lazăr, L. D., & Paru, A. (2023). Adapting motivational strategies for generation z: Integrating intrinsic and extrinsic factors. Manager, (37), 80-99.
Sulistamtama, M. F., Setiawan, R., & Yuniawan, A. (2024). The effect of intrinsic motivation on employee performance: A systematic literature review. Research Horizon, 4(6), 195–202.
Waworuntu, E. C., Kainde, S. J., & Mandagi, D. W. (2022). Work-life balance, job satisfaction and performance among millennial and Gen Z employees: A systematic review. Society, 10(2), 384-398.
Downloads
Published
How to Cite
Issue
Section
Categories
License
Copyright (c) 2025 Weny Purnamasari, Aris Setiyani, Nunung Ayu Sofiati (Efi), Yoyo Sudaryo

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.




