Accelerating Digital Transformation in Islamic Banking
Keywords:
Artificial Intelligence, Digital Transformation, Fintech, Islamic Banking, Regulatory ComplianceAbstract
The rapid advancement of digital technology has revolutionized the banking sector, necessitating the adoption of digital banking services to enhance operational efficiency and customer experience. This study examines the digital transformation process in Indonesia's Islamic banking industry, highlighting key challenges, regulatory frameworks, and the impact of technological innovation. Using a systematic literature review, the research identifies the factors influencing digital adoption, including trust, regulatory compliance, and customer satisfaction. Findings indicate that the Covid-19 pandemic has accelerated digital banking adoption, prompting Islamic banks to expand their digital services to remain competitive. The study underscores the importance of regulatory support, technological innovation, and customer trust in facilitating a seamless transition toward fully digital Islamic banking. Future research should explore the role of artificial intelligence, blockchain, and fintech collaborations in shaping the industry's trajectory.
References
Ahmad, I., Iqbal, S., Kamran, M., & Jamil, S. (2021). A Systematic Literature Review of E-Banking Frauds: Current Scenario and Security Techniques. Linguistica Antver piensia, June(2).
Aisyah, M. (2018). Islamic Bank Service Quality and Its Impact on Indonesian Customers’ Satisfaction and Loyalty. Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah, 10(2), 367–388.
Alfaro, L., Asis, G., Chari, A., & Panizza, U. (2019). Corporate debt, firm size and financial fragility in emerging markets. Journal of International Economics, 118(May), 1–19.
Barquin, S., de Gantes, G., HV, V., & Shrikhande, D. (2019). Digital banking in Indonesia: Building loyalty and generating growth. McKinsey & Company, February, 6.
Kusumawati, N., & Rinaldi, A. A. (2020). Trust Role in Acceptance of Digital Banking in Indonesia. International Journal of Trade, Economics and Finance, 11(1), 13–18.
Lee, I., & Shin, Y. J. (2018). Fintech: Eco system, business models, invest ment decisions, and challenges. Business Horizons, 61(1), 35–46.
Mawarni, R. (2021). Penerapan Digital Banking Bank Syariah Sebagai Upaya Customer Retantion Pada Masa Covid-19. Al Iqtishod: Jurnal Pemikiran Dan Penelitian Ekonomi Islam, 9(2), 39–54.
Mirzaqon, A., & Purwoko, B. (2018). Studi kepustakaan Mengenai Landasan Teori Dan Praktik Konseling Expressive Writing Library. Jurnal BK UNESA, 1, 1–8.
Nguyen, T. T., Nguyen, H. T., Mai, H. T., & Tran, T. T. M. (2020). Determinants of digital banking services in Vietnam: Applying utaut2 model. Asian Economic and Financial Review, 10(6), 680–697.
Riza, A. F. (2019). Customer acceptance of digital banking in Islamic bank: Study on millennial generation. Conference on Islamic Management, Accounting, and Economics (CIMAE) Proceeding, 2, 66–74.
Sardana, V., & Singhania, S. (2018). Digital technology in the realm of banking: A review of literature. International Journal of Research in Finance and Management, 1(2), 28–32.
Sarfaraz, J. (2017). Unified Theory Of Acceptance And Use Of Technology (Utaut) Model-Mobile Banking. Journal of Internet Banking and Commerce, 22(3), 1–20.
Van Loo, R. (2018). Making innovation more competitive: The case of fintech. UCLA Law Review, 65(1), 232–279.
Wulandari, E. M., & Indriastuti, M. (2023). The Digital Transformation in the Economic Growth of Indonesian Sharia Bank Services. Islamic Economics Journal, 9(2), 213-239.
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This is a state of publication that makes writers respect the copyright of their articles and enables us to ensure full copyright protection and to disseminate international journals. Authors are asked to transfer copyrights to ensure the widest possible dissemination of information. Notification will be sent to the relevant Author who confirms receipt of the manuscript. If citations from other copyrighted works are included, the Author must obtain written permission from the copyright owner and give credit to the source in the article.




