Digital Payments and Consumer Financial Behavior: The Impact of Cashless Transactions

Authors

Nathania Qoulan Syadida Universitas Negeri Yogyakarta, Yogyakarta

DOI:

https://doi.org/10.54518/fid.1.1.2023.1193

Keywords:

Digital Payments, Cashless Transactions, Consumer Financial Behavior, Payment Systems, Digital Economy, Financial Decision-Making

Abstract

Digital payment technologies have transformed financial transactions and significantly influenced consumer financial behavior in increasingly cashless economies. This study examines the relationship between digital payments and consumer financial behavior through a qualitative Systematic Literature Review (SLR) guided by the PRISMA 2020 framework. Relevant studies published between 2018 and 2022 were collected from major academic databases and analyzed using thematic synthesis. The findings indicate that digital payments enhance transaction convenience, accessibility, and efficiency while influencing spending behavior, financial decision-making, and payment preferences. The review further reveals that factors such as financial literacy, consumer trust, technological accessibility, and perceived usefulness play important roles in digital payment adoption. Additionally, digital payment systems contribute to financial ecosystem development by supporting financial participation, digital commerce, and economic activities. The study concludes that digital payments represent a transformative financial innovation that shapes consumer financial behavior and modern financial practices within digital economies.

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Published

2023-06-30

How to Cite

Syadida, N. Q. (2023). Digital Payments and Consumer Financial Behavior: The Impact of Cashless Transactions . Finance Innovations Digest, 1(1), 29–45. https://doi.org/10.54518/fid.1.1.2023.1193