DEWA, Adenanthera. Empirical Analysis of Service Quality on Consumer Satisfaction in Maritime Transportation. Research Horizon, [S. l.], v. 3, n. 5, p. 531–541, 2023. DOI: 10.54518/rh.3.5.2023.166. Disponível em: https://journal.lifescifi.com/index.php/RH/article/view/166. Acesso em: 17 apr. 2026.